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Popularity Ranking:
Guest Reviews:
Christopher
from Fokkestone, GB stayed on October 09, 2004
"Some rooms are better than others. Originally on the 13th floor, room had a musty smell and matress spring problem caused me to move room to the 2nd floor, much larger and citrus aroma filled room (why can't they use this in all rooms?). Very handy for Penn Station and links to the Metro. Reception usually very busy, queues often at peak times.
Don't expect New York to be a quiet place to stay. I stayed in 3 different Hotels during my stay and all were subject to the noise from traffic and Emergency service sirens at all hours of the day, but what the hell New York is definately a 24 hour city."
Recommends the hotel to others?
Yes
Serguei
from Buffalo, NY US stayed on August 26, 2004
"The appearance of the 7th floor where I stayed with stains from water leaks on the ceiling in the corridor and in the room was terrible. The room was not cleaned properly, the matress on the bed was worn out and uneven. Also the cleaning personnel started talking very loud among themselves and on their pagers in the corridor from early in the morning. The quality of the hotel overall was very much below all my expectations, but I am not complaining as I got a really low rate (I felt very lucky when I did but I don't any more after having completed my stay - it is just okay for this rate, not a penny more)."
Recommends the hotel to others?
No
Anonymous guest
from Brooklyn, NY US stayed on May 19, 2004
"1.The line to check in was more than a city block long.
2.There was a super-sized cockroach in the bathroom.
3.When this problem was (politely) brought up downstairs, a vague response about the possibility of an exterminator coming by was made.
4.The iron in the room seemed to have been used on plastic or something else that permanently melted onto it.
5. The iron and ironing board we requested were not brought until the following day.
6. The very long walk from elevator to room gave the impression that the place is not kept up and has seen much better days.
7. Definitely not worth the "low" prices.
8. If you can avoid it, DO!!!"
Recommends the hotel to others?
No
Chantelle
from New York, NY US stayed on May 19, 2004
"I was told that I had a renovated room, but I don't know what, if anything, was renovated. The bathroom was disgusting. There was no bathtub; there was also no towels in my room. When I double checked that i had a renovated room the customer service rep told me that the hotel was only a 2-star hotel and asked me what I expected! The bed spread had a hole in it, the carpet was unvacuumed, the ironing board cover was old, burned and stain, and the paint was peeling. When I went to check out, the lady ahead of me also expressed that she had had the worst experience ever at this hotel, and the when she called to get a new room or anything else, the staff was extremely rude and unhelpful. I have stayed in other 2-star hotels (i.e. Fairfield Inn) and my experience was never like this. This was the worst hotel experience of my life."
Recommends the hotel to others?
No
Diane
from Montreal, QC CA stayed on May 16, 2004
"My experience was very negative. It was not the cleanest It was noisy and the staff was not the greatest. I was quite shocked sinced I have stayed at other hotels in New York and my stay was always pleasant. I had asked someone to come and fix my blind because it was not opening properly and after three calls someone did come and try to fix it...however while he was in the room he literally stepped on my bed with his shoes on and tried to fix it.He never did ,said he would send someone, never did and I ended up through the whole weekend clipping the blind open with my hairclip. I founf that a little weird. The ONLY advantage this hotel has is the location...but unfortunatly I will never recommend it to a friend ."
Recommends the hotel to others?
No
Anonymous guest
from Oakland, NJ US stayed on May 16, 2004
"No room service;great coffee sold in lobby convenience store,which thankfully,is open 24 hours. Best price in area for a last minute booking, can't complain about that. Centrally located. Pleasant staff."
Recommends the hotel to others?
No
Maralyn l.
from Philadelphia, PA US stayed on May 10, 2004
"Beautiful art in the lobby, stunning chandeliers, legendary Lindy Cheesecakes in the lobby-- what more could you ask?"
Recommends the hotel to others?
Yes
Benjamin
from Orange, CA US stayed on May 09, 2004
"As a place to sleep and little else, it will do, but don't count on reliable or consistent housekeeping or much of anything else for that matter. I got stuck here in a bind, and nearly switched just because it's gross, but decided in the end that I could still have fun out in the city, just as long as I avoided my hotel."
Recommends the hotel to others?
No
D. jane
from Christiansburg, VA US stayed on April 20, 2004
"Excellent for people using AMTRAK. Great deal for the money. Thanks!"
Recommends the hotel to others?
Unknown
Jason
from West Bromwich, GB stayed on April 07, 2004
"Before I went to New York i was very worried about staying at this hotel from the comments I had read. I can now say that i had a great time. My hotel room was cleaned every day in the 7 nights i was there. I would stay here again in the future as it is very central to in Manhatten."
Recommends the hotel to others?
Yes
Linda
from Berkeley Heights, NJ US stayed on February 10, 2004
"The hotel badly needs to renovate more of its rooms. We requested two beds, but ended up with one double bed (thankfully I was sharing the room with my sister!) The location is extremely convenient, but be aware that it is not a top of the line hotel."
Recommends the hotel to others?
No
Anonymous guest
from Amityville, NY US stayed on February 01, 2004
"customer service was EXTREMELY poor. upon check-in the lighting inside my room did not work. when I brought this issue to the receptions counter, to my amazement, she ASKED me if i would like her to send someone up there to fix it. i replied "no, ill stay in the dark for 3 days" there shouldnt have been a question."
Recommends the hotel to others?
No
Lisa
from Washington, DC US stayed on December 28, 2003
"They stated the room was renovated 4 years ago; however, the rooms were old, bathtub dirty, refrigerator raggedy and dirty. The chair in the room filthy. The room they switched me to had a very old shower that was all peeled and old, cockroach in my room, refrigerator nasty and the room very small.
Customer service was less than nice. Would not recommend this 1 star hotel. The halls had patch work on the walls and some were torn out. The bathroom wall had holes in it from a missing towel bar. Moreover, there was no linen when I arrived in either room."
Recommends the hotel to others?
No
Marissa
from Goleta, CA US stayed on December 24, 2003
"I saw a cockroach run out of my room"
Recommends the hotel to others?
No
Ronald
from Bellport, NY US stayed on December 21, 2003
"the entry doors need updated; very odd looking. the water on/off values in bathroom were hard to use; had to obtain help to shower; have weak arm (surgery) and unable to turn shower on. ceiling in bathroom was severely pealing and would be concerned about lead.
ronald thomas
po box 928
bellport ny 11713"
Recommends the hotel to others?
No
Andrea
from Washington Dc, DC US stayed on December 20, 2003
"The room #933 was thirty,the bathroom old and thirty,the housekeeping service was terrible! I didn't enjoy it."
Recommends the hotel to others?
Yes
Sharon
from Lexington, NC US stayed on December 14, 2003
"The hotel would be good if they would finish renovations. It was very old and needed alot of work. It is in a great location but advertises itself as better than it is.....with renovations and work on services, it will be a great hotel."
Recommends the hotel to others?
No
Simone
from Bellmore, NY US stayed on November 27, 2003
"In our room the plumbing needed work. There was a leak and the bathroom floor was always wet. I know it is an old hotel but it could use a face lift."
Recommends the hotel to others?
Yes
Linda
from Dundee, GB stayed on November 24, 2003
"first room had no drapes or blinds, second room broken furniture filthy bathroom. No shower two days running had to traipse around hotel in pyjamas to get a shower. Roll away bed ordered, never delivered despite repeated requests. On final day found HUGE cockroach in bathroom. Front desk staff rude and unhelpful, would not recommend in any way to anyone. Avoid at all cost"
Recommends the hotel to others?
No
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